Well where do I start!!! This was the worst experience I have ever had at a restaurant.Let me start by saying that i was at your restaurant on Tuesday December 20,2005 and the place was very dirty.The floors were greasy and the bowls had food stuck on them still. Not just the top bowl I had to dig through the stack to find a half decent clean bowl.The tongs that everybody touches are also touching all the different raw meats "NOT VERY SAFE" anyways i decided to stay as I was out for dinner with my husband,son and sons girlfriend. Then we went up for a second portion and I had carefully picked out another half decent clean bowl only put a few food items into it as i was disgusted and afraid to eat anything else. So to top the evening off we were all standing there watching them cook our food as a second cook came out from the back picked up his wooden sticks that were standing up against the side touching the very greasy and dirty floor and ya you guessed it started flipping my food with them. WOW I can not believe this. We took our bowls as I did not want to start a scene in front of all your guest at the restaurant went back to our table asked for the bill and left. That was the first and last time I will visit your restaurant and i will highly NOT recommend your place to anybody. Very upset customer!!!!
It's very dirty...crowded....just an awful place to dine.
We were there in March 2009. The whole concept for the restaurant is terrible. When the place is busy, you have to wait to pick the ingredients for you meal. Then you wait to get in line to wait again. Then, once it is your turn to have your meal cooked, you wait again while someone cooks your meal. The grill itself can only hold meals for 10-15 people so it bottlenecks at that point. The night we were there, it would take 45 minutes to get your food cooked ... and the seafood wasn't properly cooked so we couldn't eat it. People were lined up into the seating area so we had people standing shoulder to shoulder right over our table while they waited in line.
It is called an all you can eat place, but unless you are prepared to spend several hours there, you will never get to eat a second portion.
My husband and 3 kids ate at your restaurant on May 21, 2010. This was a horrible experience. The kids menu was a big joke. My one daughter had ordered the kids cheese pizza. It was like a piece of fajita with sauce and cheese on it. Not worth the $5.99 for it. Also, had to pay extra 50 cents for milk. My other daughter ordered the kids chicken fingers and fries. The chicken was over cooked to the point of it being hard and crisp. My oldest daughter ordered something from the main menu that turned out to be disgusting. It was so bad, that it made her cry. Finally, my husband and I had to take turns lining up to go and get our meal. We never got to sit together to eat. The cleanliness was absolutely terrible. One of the grilles wore a hair net, while the other one with the long curly hair did not. The tongs for the foods were dirty and touching everything in sight. The grill pit floor was so gross that it turned my stomach as I waiting for my food to be cooked. Then there is the bathrooms. They were filthy. Hardly no water came out of the tap and there was no paper towels to dry your hands. The stalls were greasy and dark. Not a pleasant experience. If I had used the washroom before I had ordered, I would have left. I cannot even imagine how dirty the kitchen is if this is how dirty the washroom was. The worst part of all it that my kids didnt' eat anything they ordered because it was terrible, so they were still hungry when we left. This disaster cost us $$80.00!! I will never eat here again and I will tell my friends and family not to ever eat there either.